{"id":281,"date":"2025-09-10T05:15:10","date_gmt":"2025-09-10T05:15:10","guid":{"rendered":"https:\/\/snatchcasino-se.com\/?page_id=281"},"modified":"2026-02-19T12:04:29","modified_gmt":"2026-02-19T12:04:29","slug":"riitojen-ratkaisupolitiikka","status":"publish","type":"page","link":"https:\/\/snatchcasino-se.com\/fi\/riitojen-ratkaisupolitiikka\/","title":{"rendered":"RIITOJEN RATKAISUPOLITIIKKA"},"content":{"rendered":"\n
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RIITOJEN RATKAISUPOLITIIKKA<\/h2>\n\n\n\n

1. Valitukset<\/strong><\/p>\n\n\n\n

Pelaaja voi ottaa yhteytt\u00e4 asiakaspalveluumme tehd\u00e4kseen valituksia palveluistamme.<\/p>\n\n\n\n

1.1. <\/strong>Pelaajilla on oikeus ottaa yhteytt\u00e4 asiakaspalveluumme verkkosivustolla annettujen ohjeiden mukaisesti tehd\u00e4kseen valituksia palveluistamme.<\/p>\n\n\n\n

1.2. <\/strong>Valitukset k\u00e4sittelee tukiosasto, ja jos tukihenkil\u00f6st\u00f6 ei pysty ratkaisemaan tapausta suoraan, ne vied\u00e4\u00e4n eteenp\u00e4in organisaation sis\u00e4ll\u00e4. Pelaajille on tiedotettava tapauksen tilasta kohtuullisella tasolla.<\/p>\n\n\n\n

1.3. <\/strong>Jos kiistaa ei voida ratkaista kasinon johdon tasolla, pelaajat voivat k\u00e4\u00e4nty\u00e4 riippumattoman elimen, peliviranomaisen tai verkkosivustolla mainitun lupavalvontaviranomaisen puoleen.<\/p>\n\n\n\n

1.4. <\/strong>Riitatilanteissa pelaaja hyv\u00e4ksyy, ett\u00e4 palvelimen lokit ja tallenteet ovat lopullinen m\u00e4\u00e4r\u00e4ysvalta vaatimuksen lopputuloksen m\u00e4\u00e4ritt\u00e4misess\u00e4. Pelaaja hyv\u00e4ksyy, ett\u00e4 jos n\u00e4yt\u00f6ll\u00e4 n\u00e4kyv\u00e4n tuloksen ja pelipalvelimelle tallennetun tuloksen v\u00e4lill\u00e4 on ristiriitaisuuksia, palvelimen lokitiedosto on ensisijainen. Pelaaja ymm\u00e4rt\u00e4\u00e4 ja hyv\u00e4ksyy, ett\u00e4 tietomme ovat lopullisia kyseiseen verkkopelitoimintaan osallistumisen ehtojen, olosuhteiden ja tulosten osalta.<\/p>\n\n\n\n

1.5. <\/strong>Jos meid\u00e4n on otettava yhteytt\u00e4 pelaajaan riidan johdosta, teemme sen pelaajan tilill\u00e4 antamien yhteystietojen kautta.<\/p>\n\n\n\n

Lis\u00e4tietoja s\u00e4\u00e4ntelyviranomaisesta pelaajat voivat k\u00e4yd\u00e4 osoitteessa: curacao-egaming.com <\/a>.<\/p>\n\n\n\n

2. V\u00e4limiesmenettely<\/strong><\/p>\n\n\n\n

Yleisiin ehtoihimme sovelletaan Cura\u00e7aon lakia. Osapuolet sopivat, ett\u00e4 kaikki n\u00e4ist\u00e4 ehdoista johtuvat tai niihin liittyv\u00e4t riidat, kiistat tai vaatimukset \u2013 mukaan lukien sopimuksen rikkominen, irtisanominen tai p\u00e4tem\u00e4tt\u00f6myys \u2013 k\u00e4sitell\u00e4\u00e4n yksinomaan Cura\u00e7aon laink\u00e4ytt\u00f6alueella.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

RIITOJEN RATKAISUPOLITIIKKA 1. Valitukset Pelaaja voi ottaa yhteytt\u00e4 asiakaspalveluumme tehd\u00e4kseen valituksia palveluistamme. 1.1. Pelaajilla on oikeus ottaa yhteytt\u00e4 asiakaspalveluumme verkkosivustolla […]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-281","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/snatchcasino-se.com\/fi\/wp-json\/wp\/v2\/pages\/281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/snatchcasino-se.com\/fi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/snatchcasino-se.com\/fi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/snatchcasino-se.com\/fi\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/snatchcasino-se.com\/fi\/wp-json\/wp\/v2\/comments?post=281"}],"version-history":[{"count":1,"href":"https:\/\/snatchcasino-se.com\/fi\/wp-json\/wp\/v2\/pages\/281\/revisions"}],"predecessor-version":[{"id":362,"href":"https:\/\/snatchcasino-se.com\/fi\/wp-json\/wp\/v2\/pages\/281\/revisions\/362"}],"wp:attachment":[{"href":"https:\/\/snatchcasino-se.com\/fi\/wp-json\/wp\/v2\/media?parent=281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}